In this episode our question is a slightly existential one about when is UX the same as CX, or is it.

How do clients understand the difference. How does one inform the other?

We clarify the difference between UX and CX, and investigate how they complement each other. 

Presented by Sue Carter. Featured guests Stephen Priestnall & Sunali Aggarwal.

Recorded & Edited by Mr Anderson Limited for oomph.

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