Did you know that the first few rings when you place a call are fake?! While your call is being routed and connected, that ring-back tone is to let you know that something is happening behind the scenes.  Dive deeper into how 9-1-1 works and more in part two of this three-part podcast!

In this episode Benjamin discusses:

• The biggest points of cyber vulnerability for an organization and what users can do to increase online security
• The difference between Hypertext transfer protocol (HTTP) vs. Hypertext Transfer Protocol Secure (HTTPS) and the truth behind them
• How to implement good Internet browsing habits
• The pros and cons of password keepers
• Updates to our newly implemented 9-1-1 system
• How 9-1-1 works and how 9-1-1 is working towards obtaining z-axis coordinate information
• Cell phone tower design/technology
• 9-1-1 texting capabilities

Benjamin refers to:

• ANI/ALI (Automatic Number Identification/Automatic Location Identification)
• Voice over Internet Protocol (VOIP) systems
• Wireless Phase I and Wireless Phase II information and data sources
• Demarcation points of call delivery
• TTY (text telephone), video relay, and language line use and services