Municipalities, including local, city, county, and state government have unique challenges when it comes to cybersecurity. Often reliant upon IT generalists to perform the security heavy lifting, municipalities rely on an abundance of tools, and people, to get the job done.

We interviewed the IT directors of two city municipalities in Texas and learned that for these organizations it comes down to people - it's about trust and relationship building, up and down the org chart. And in the end, the human element might make a bigger impact on security than shiny tools.