In this episode of CyberTalk, we explore the career journey of Alex, who transitioned from a decade in call centers to thriving at Cyberbacker. From team leader to quality assurance agent, Alex shares insights into his shift to remote work, driven by a desire for flexibility and an end to long commutes. Discover how Cyberbacker's supportive culture and growth opportunities have empowered Alex to pursue his aspirations and excel in his new role.