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In this episode, Renča is focusing on handling complaints and payment methods. You will learn essential Czech vocabulary such as 'NA DOBÍRKU' (cash on delivery), 'PŘEVODEM' (via bank transfer), 'REKLAMACE' (complaint), and 'FAKTURA (invoice). Renča also explains the concept of a two-year warranty period (ZÁRUČNÍ DOBA) and VAT (DPH) rates in the Czech Republic. This episode is particularly useful for those planning to take the A2 exam. It's also useful to know the rules (eg. when placing a complaint - what you may expect).

Download the handout here: https://czech-me.com/episode-42-daily-podcast-czech-your-day-transcript-included/

00:00 Introduction to Czech Your Day

00:25 Cultural Differences in the Czech Republic

01:24 Payment Methods in Czech

03:07 Handling Complaints and Warranties

06:00 Understanding VAT in the Czech Republic