In 2016, a Federal Reserve payments study showed a decline in check usage. In fact, from 2000-2018, there’s been a steady decline in checks at a rate of about 2 billion checks per year. Although check usage is down, spending is up. As you may have guessed, there’s an upward trend in using cards, apps, and electronic payments today. But are the FSI companies well-equipped with the technological infrastructure to keep up with society’s payment shift? Are they able to meet their customers in the digital world and provide them with exceptional customer service? In today’s episode, we interview Landy Wingard with Hitachi Solutions to learn more about the digital transformation challenges facing the FSI companies and how the Dynamics365 platform can help. 

Episode Topics: 

• What are the top digital transformation obstacles customers are facing in the FSI Industry? 
• How are customers using D365 in the FSI Industry? 
• Where are customers finding the most success with D365 within the FSI Industry? 

Useful Resources: 

• Hitachi Solutions 
• Hitachi Solutions + Microsoft Dynamics 365  
• Dynamics 365 for Financial Services 

Landy Wingard serves as Industry Vice President of Financial Services at Hitachi Solutions, a global business application consultancy specialized in Microsoft Business Applications and Microsoft Azure Cloud Services.  With over 20+ years of experience, his focus is helping clients and partners improve performance via the Microsoft Platform and supporting technologies. His career at Hitachi Solutions includes partnership and support for hundreds of deployments in North America and international markets across a range of verticals within financial services, including banks, credit unions, private equity, asset/investment management, and professional advisory. He currently leads go-to-market strategies for financial services solutions and innovation centered around customer engagement, data management, intelligence, application modernization, and change management.  Landy joined Hitachi Solutions in 2005 (formerly Customer Effective) and became Vice President of Financial Services in 2014.

Hitachi Solutions is a global cloud services, and systems integrator. We are a 100% Microsoft platform-focused organization, where our people and our customers are always top priority. Our mission — “To contribute to society through the development of superior, original technology and products” — works in tandem with that of Microsoft’s — “To empower every person and every organization on the planet to achieve more.” xOur team of 3,500+ world-class professionals across the globe work together to innovate and build sustainable business modernization solutions that empower our customers.

Connect with Landy Wingard here – Landy Wingard | LinkedIn 

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