Going to the doctor's office or a hospital can be quite an emotionally-provoking experience. As patients, we oftentimes do not think about the back-end processes or the pre and post-appointment processes that contribute to the overall patient experience. Then there are the insurance companies and the complexities around their business. Lastly, we cannot forget the manufacturing companies that engineer and build the instruments and machines that are used to diagnose and heal us as patients. All of these different businesses, processes, and experience make up the Healthcare and Life Sciences industry within Microsoft, and today, we've brought on a D365 expert, Sarah Champ, with tons of HLS experience. 

Episode Topics: 

• What are the top digital transformation obstacles customers are facing in the HLS Industry?  
• How are customers using D365 in the HLS Industry? 
• Where are customers finding the most success with D365 within the HLS Industry? 
• Please share a customer success story from the HLS Industry. 

Useful Resources: 

• Microsoft Cloud for Healthcare 
• What’s New in Microsoft Cloud for Healthcare 
• Patient engagement 
• Security of Customer Data 

About Sarah Champ 

Sarah Champ has over 14 years of experience & impact within Microsoft Business Applications at Microsoft and in the partner channel. She joined Microsoft in 2012 and has held roles in engineering, technical sales, technical sales leadership, specialist sales and most recently as the leader of the strategic business applications team in health payor and provider. 

Connect with Sarah Champ here – Sarah Champ | LinkedIn 

We'd love to hear from you: 

Don't hesitate to reach out with any questions, comments, suggestions or feedback! We'd love to hear from you. Send your hosts an email at [email protected] 

Discover and follow other Microsoft podcasts at microsoft.com/podcasts

Hosted on Acast. See acast.com/privacy for more information.