The gaming industry is a $200+ billion industry, with tremendous opportunity to grow. Being such a massive industry means plenty of customers. As such, it is hugely important for the customer experience to be optimized from the purchase, support and playing of a game. This week, we have a D365 and Gaming industry expert discussing how gaming companies are using D365 and realizing its value.

 

Episode Topics

• What are some top digital transformation trends happening in the Gaming industry?
• How are gaming companies using D365 today?
• Can you please share a customer success story around a Gaming company using D365?

Useful Resources

• Business Applications | Microsoft Dynamics 365
• Microsoft Power Virtual Agents, now part of Microsoft Copilot Studio | Microsoft Power Virtual Agents

About Justin Raphael

Justin is a sales leader in the mighty West-Midwest OU in the Business Applications STU focused on West coast (+Colorado, Nevada, etc). He's been at Microsoft for 11 years, starting in support (TAM, Support Seller, Support Sales Manager) for 6 years. He lives in Tacoma, WA and currently lives, breathes, and eats all things BizApps (in addition to having a vibrant family, a passion for triathlon training, and hustling his kids to various after school activities).

Connect with Justin - Justin Raphael | LinkedIn

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