This episode features James and Marcelo covering a wide range of topics beyond business, but tapping into the trend of people leaving cities, the battle between Epic Games (Fortnite) and Apple, and how to choose to build new features for your product.

Will cities survive the crisis?

• SF and NY ‘seem’ to be hollowing out
• People escaping crowds
• Remote work - co’s going permanent remote
• Young people + meeting people?

Fortnite: Apple ban sparks court action from Epic Games

• https://www.bbc.com/news/technology-53773715?intlink_from_url=https://www.bbc.com/news/topics/c770w988ye6t/fortnite&link_location=live-reporting-story
• They also sued Google
• Who is right? What’s the end game?

Ben Bradbury on Twitter: 

• https://twitter.com/benbradbury_/status/1295377426000773131
• If you want fluffy products, ask customers what feature they want next.
• If you want useful products, ask customers about their biggest pain points.
• Future features = Speculative.
• Present pain points = Reality.

Tyler Tringas on Twitter: 

• https://twitter.com/tylertringas/status/1295416896519577603
• "All my customers are asking me for Feature X!" Should you build Feature X?
• Listen to your metrics, is not having Feature X affecting:
• 1/ Retention: are customers *cancelling*?
• 2/ Growth: are customers *not signing up*?
• 3/ ARPU: would existing customers *pay more*?

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• YouTube: https://www.youtube.com/channel/UCBhSdmXJvPr0dfedinGXmTg