Dan Gingiss customer experience speaker, consultant and author shares his insights on the key components underlying the concept of 'customer experience'  and listening to customers across social channels.

Dan Gingiss customer experience speaker, consultant and author shares his insights on the key components underlying the concept of 'customer experience' and listening to customers across social channels.

Dan Gingiss talks customer service and experience across the digital marketing landscape

Host Adam Fraser interviews marketing industry thought leaders from around the globe, including CMOs, academics, authors, consultants and speakers in this podcast about the strategic marketing landscape. By speaking to the brightest minds in the global industry with a wide ranging 'fire side chat' interview approach, this podcast will help you rise above the noise to join the dots and make sense of the fast moving and ever changing marketing sector.

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Dan Gingiss talks customer service and experience across the digital marketing landscape

Dan Gingiss talks customer service and experience across the digital marketing landscape