Dear Santa, the new film from Dana Nachman, reveals the secret team of helpers who make children's wishes come true.

When a child sends a letter to 123 Elf Road North Pole, 88888 — or pretty much any address that comes close — the US Postal Service swings into action, gathering the letters and sharing them with an army of helpers who make children's wishes come true. You can become a helper here.

In this episode, Nachman explains how she went from making films about dangerous chemicals and wrongful convictions to Batkid Begins and now Dear Santa — and how she makes sure her moving documentaries never get syrupy.

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