Daniel Chait was consulting for banks when he first realized how broken the recruiting process was.  The information about what kind of people the bank needed never found its way to interviewers, and the front lines of the recruiting process found themselves ill-prepared to evaluate candidates.  In this interview, he talks about his view of the recruiting process from the perspective of someone who has built software to solve a lot of the problems that he saw when it came to getting organizations on the same page around hiring.