Danielle's Bio:

Danielle Cooley knows the things we use should make life easier, not harder. Her work has been applied to websites, web applications, desktop software, touchscreen kiosks, mobile tools, speech recognition and touchtone telephone systems, credit card statements, and promotional materials in such industries as financial services, pharmaceuticals, food service, healthcare, car rental, and consumer products. Danielle runs a bespoke consulting practice and tweets @dgcooley.

PRESENTATION: The Business Case for UX