THE NEW WORK PLAYBOOK

Daring to Care

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We Got Lost in Translation by Focusing too Much on Empathy

In this episode:

  • The difference between empathy and care.
  • Why most of us have been missing one half of the picture.
  • Daniel Goleman's update on empathy and the third capability most leadership training still doesn't teach.
  • Tania Singer's neuroscience on why empathy drains us and why care doesn't.
  • Dark empathy and why empathy training makes some leaders more manipulative.
  • Nel Noddings on motivational displacement and what care actually requires.

    • Practices follow in the reflection episode on Thursday.

    Resources mentioned:

    Daniel Goleman, Emotional Intelligence (1995) and his update with Paul Ekman on the three kinds of empathy.
    Tania Singer's neuroscience research on empathy and compassion.
    Robert Greenleaf, The Servant as Leader (1970).
    Nel Noddings, Caring: A Feminine Approach to Ethics and Moral Education (1984).
    Kim Scott, Radical Candor (2017).
    Nadja Heym et al., The Dark Empath: A Personality Profile (2021), Nottingham Trent University.

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    THE NEW WORK PLAYBOOKBy Annett Burger