This panel session at FinJS featured insights from David Jones (CTO, ipushpull), Mohana Rajaram (GoTo Market Director - Banking, Salesforce), and Nick Pedersen (Global Head of Digital, NatWest). The discussion focused on the integration and impact of AI and large language models (LLMs) in financial services, emphasising data quality, workflow automation, and the role of generative AI.

Topics covered:
-Generative AI in Financial Services: Impact on trading, sales, and customer service.
-AI in Workflow Automation: Use of AI for structuring unstructured data in financial workflows.
-AI Implementation Challenges: Issues like data privacy, regulatory compliance, and explainability of AI models.
-Strategic Data Management for AI: The need for comprehensive data strategies to optimize AI benefits.

#chatgpt, #chatbots, #fintech, #ai, #workflow, #automation

For more information go to: https://ipushpull.com