On this episode, we speak to Matthew Lessig, Associate Executive Director at Cypress Cove at HealthPark Florida.

We discuss:

- Matthew’s career journey and how he got into LTC.

- The speed of change on the clinical side of the business vs. the back office.

- The importance of understanding the reimbursement model he brought to the clinical side.

- His company’s recent expansion of service lines.

- The emphasis on using data to make operational decisions on a daily basis.

- Tracking specific metrics to improve the overall efficiency of the business.

- Different ways to implement new initiatives from small trials to significant expansions.

- The importance of setting targets and goals to build clear action plans.

- The importance of having a crisis management plan in place, especially in Florida.

- How handling Covid helped prepare for hurricane preparedness.

Matthew Lessig - https://www.linkedin.com/in/matthew-lessig-lnha-mha-845aab73/#experience

Cypress Cove at HealthPark Florida - https://www.linkedin.com/company/cypress-cove-at-healthpark-florida/

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