Tom Baldwin discusses the legal industry's transformative journey of data integration and AI adoption, the evolution from gut instinct to data-driven decisions, the critical role of data governance, and how law firms are maturing their data practices:

Firms want to break their data out of silos to see an integrated picture

Demand for data-driven insights and improved productivity is climbing

Firms are investing in data scientists, IT, and innovation groups as they realize the potential competitive pressures due to AI

KM programs are critical for the effective utilization of AI

Firms must strike the right balance between AI and traditional processes and technologies and acknowledge that AI adoption will take time and involve a gradual transition.