In this episode of Data Delicacies, hosted by Arun Kumar of Incentivio, David Ganton, VP of Partnerships at 7shifts, explores the intersection of data, technology, and hospitality. They delve into the challenges of labor management in the restaurant industry and discuss how data-driven solutions are helping businesses tackle these issues, especially in the post-pandemic world. David also shares insights on building successful partnerships and fostering growth in organizations, blending both art and science in his approach.

Key Takeaways -

1. Tackling High Turnover with Data-Driven Solutions: David Ganton, VP of Partnerships at 7shifts, highlights the costly impact of replacing workers and the operational strain it places on restaurant operators. To address this, 7shifts leverages data-driven tools that track key metrics, allowing managers to proactively identify potential issues, make informed staffing decisions, and ultimately improve retention by fostering a more engaged and satisfied workforce.
2. Learning and Leading Through Partnerships: David Ganton reflects on his journey in the world of business partnerships, emphasizing that success comes from embracing a mindset of constant learning. He shares insights into his passion for partnerships, particularly the importance of building high-performing teams and crafting innovative solutions to meet evolving customer needs. 
3. Embracing Flexibility Amid Industry Consolidation: As the restaurant technology industry moves toward greater consolidation, David Ganton advocates for a more tailored strategy, focusing on specialized clusters of technology that cater to the specific needs of individual restaurants. This approach ensures flexibility, allowing operators to customize their tech stack without being tied to a single platform, ultimately providing more adaptable and effective solutions.

Episode Links

• Connect with David Ganton on LinkedIn
• Visit 7shifts Online
• Connect with 7shifts on LinkedIn
• Follow 7shifts on Facebook
• Follow 7shifts on Instagram
• Follow 7shifts on Tik Tok

ABOUT DAVID GANTON -

David Ganton has a diverse work experience spanning several industries. David is currently the Vice President of Partnerships at 7shifts, a team management software platform for restaurants. Prior to this, David served as the Head of Channel Partnerships at 1Password and held senior roles at Miovision, VMware, LG Electronics, Research In Motion, and Sandvine. Throughout their career, they have focused on building and managing partnerships, driving revenue growth, and developing channel programs.

David Ganton attended Wilfrid Laurier University from 2000 to 2004, where they completed an Honours Bachelor of Business Administration in the field of Business Administration. Furthermore, they also obtained a Bachelor of Business Administration (BBA) with a focus on Business/Managerial Economics at Wilfrid Laurier University, although the specific dates are not provided.

ABOUT DATA DELICACIES—

Data Delicacies is a weekly podcast that dives deep into the world of technology and data as it pertains to restaurants. Host Arun Kumar interviews some of the best and brightest in the industry about all things hospitality tech, artificial intelligence, and machine learning.

• Connect with Arun Kumar on LinkedIn
• Data Delicacies on YouTube
• Listen to Data Delicacies on Spotify
• Visit Incentivio Online
• Follow Incentivio on Instagram

Produced by Incentivio & Cali BBQ Media