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Data quality best practices for law firm CRMs
Dave Whiteside is the Director of Client Growth & Success at CLIENTSFirst Consulting, a company that provides marketing technology and client intelligence services and solutions across the United States and Canada. With over 30 years of sales and marketing experience, Dave is focused on helping the nation’s top law firms utilize technology to grow their businesses.
Prior to joining CLIENTSFirst Consulting, Dave worked at Thomson Reuters as a Senior Business Development Specialist. He is currently a well-known speaker in the legal marketing industry and an active participant in the Legal Marketing Association (LMA).
In this episode…Before you can conquer the market, you must first understand it. And, what better way to do this than to track and analyze your customer and prospect data? This is the unmatched value of a CRM system.
As an expert on CRM systems, Dave Whiteside has helped countless firms take their businesses to the next level. With an up-to-date CRM system and well-maintained data quality, law firms can successfully achieve year-over-year growth—and Dave and his team at CLIENTSFirst Consulting are here to help them do just that.
In this week's episode of Spill The Ink, host Michelle Calcote King sits down with the Director of Client Growth & Success at CLIENTSFirst Consulting, Dave Whiteside. Together, they discuss why lawyers need an up-to-date CRM system, Dave’s process for cleaning up data quality, and how privacy laws can impact your business—and why your CRM system can help. Dave also shares his best practices for maintaining data quality and finding the right CRM system for your firm. Stay tuned.
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By Michelle Calcote King
3
11 ratings
Dave Whiteside is the Director of Client Growth & Success at CLIENTSFirst Consulting, a company that provides marketing technology and client intelligence services and solutions across the United States and Canada. With over 30 years of sales and marketing experience, Dave is focused on helping the nation’s top law firms utilize technology to grow their businesses.
Prior to joining CLIENTSFirst Consulting, Dave worked at Thomson Reuters as a Senior Business Development Specialist. He is currently a well-known speaker in the legal marketing industry and an active participant in the Legal Marketing Association (LMA).
In this episode…Before you can conquer the market, you must first understand it. And, what better way to do this than to track and analyze your customer and prospect data? This is the unmatched value of a CRM system.
As an expert on CRM systems, Dave Whiteside has helped countless firms take their businesses to the next level. With an up-to-date CRM system and well-maintained data quality, law firms can successfully achieve year-over-year growth—and Dave and his team at CLIENTSFirst Consulting are here to help them do just that.
In this week's episode of Spill The Ink, host Michelle Calcote King sits down with the Director of Client Growth & Success at CLIENTSFirst Consulting, Dave Whiteside. Together, they discuss why lawyers need an up-to-date CRM system, Dave’s process for cleaning up data quality, and how privacy laws can impact your business—and why your CRM system can help. Dave also shares his best practices for maintaining data quality and finding the right CRM system for your firm. Stay tuned.