This week I sit down with David Holt from EGIA to break down what’s really happening in the HVAC world right now. We talk about the post-COVID boom ending, the slowdown many contractors are feeling, and why homeowners are shifting hard toward repair over replacement. David shares real contractor perspective on urgency, customer trust, and what it takes to diagnose and fix equipment the right way. This episode sets the foundation for Part Two, where we dive into the business side, pricing, growth, and strengthening contracting companies in a repair-heavy market.