The role of a recruitment leader has changed significantly. After a whirlwind few years of hypergrowth, economic uncertainty and the rise of AI, many leaders are finding themselves back on the tools, navigating new challenges and rethinking how they build resilient, high-performing teams. But with every challenge comes an opportunity.

In this episode, Jo sits down with Dawn Hampton , Director of Dawn Hampton Consulting, to explore what it really takes to lead a recruitment business today. From managing cost pressures and maintaining profitability to embracing AI without losing the human touch, Dawn shares her insights on how leadership has changed and what recruitment businesses need to focus on to thrive.

With a wealth of experience from growing businesses at scale, Dawn explains why adaptability is now a leader’s greatest asset, how to build teams that can handle whatever comes next and why controlling the way AI is used in your business is critical to staying ahead.

If you’re a recruitment leader looking to face the next wave of industry challenges with confidence, this is an episode you won’t want to miss.