Josh delves into refining his solar business offer. With a focus on fine-tuning the offer with his Operations Manager, Jerry, Josh looks forward to gathering feedback from his mom and dad, who represent his target customer profiles. Emphasizing the importance of market feedback in shaping the offer, he discusses plans for continual refinement. Alongside offer adjustments, he navigates the complexities of securing public liability insurance and streamlining operational procedures. Stay tuned to learn more about his journey as he works towards optimising his business processes and customer offerings.