Good people don't turn into problem employees. A pattern turns them.

Day 3 of The Flow Protocol, our 30-day series inside The Irreplaceable Practice. Today: group flow, the state behind the best days your whole team has ever had.

In this episode:

• What group flow is, and why your team has already felt it.
• The 10 triggers that drop a team into flow, and the backwards version almost every practice runs by accident.
• What happens when you fix them: more referrals, easier case acceptance, record months, and less stress.

This isn't a people problem. It's a pattern problem. Nobody builds it on purpose. 

It grows on its own when the conditions are wrong. Fix the conditions and the team driving you crazy becomes the best you have ever had. That's the one thing no DSO can buy.

Press play for Day 3 and count how many of the 10 you recognize.