Let’s talk about the infamous phrase, “Works as designed.” Ever heard it? Of course, you have. It’s often the developer's polite way of saying, “Not my problem.” But in QA, we know it’s never that simple.

In this episode of QA in a Box, we dive into what really happens when that phrase enters the conversation. Through two real-life stories, we’ll explore how communication breakdowns can turn minor design quirks into major production disasters—and how collaboration between QA and developers can prevent them altogether.

This isn’t just about pointing fingers; it’s about showcasing the value of open dialogue and early QA involvement in the development cycle. When QA asks the hard questions and flags edge cases upfront, teams save time, money, and countless headaches down the line.

Join Chris Ryan as he uncovers why “Works as designed” isn’t the end of the story—it’s where the conversation should begin. Because when QA and development work together, the results are nothing short of magical.