This blog post from "Teachers Deserve It" addresses the critical role of communication in de-escalating student crises by providing educators with practical strategies. It explains the neurological basis of a student's crisis response, emphasizing that logic and commands are often ineffective. The resource offers specific de-escalation phrases to use and language to avoid, highlighting the importance of validation and guidance. Key techniques such as using "I see" statements, offering positive choices, reducing verbal overload, and employing nonverbal cues are presented. Additionally, it includes a printable quick reference card with situation-specific examples to aid teachers in high-stress moments.