Deal problems have a plan

Electrics have serious cold weather battery issues

No jump starting with EVs

Not a family vehicle

Jump start tip

If your deal has a problem

Factory problems follow a plan

Due diligence, due process

Follow the Chain of command

Salesperson, Manager, Dealer principal or GM

Manufacturer (Company.com) and the bank  

Better business (BBB.org)

Attorney general (your state.gov/attorney general)

FTC (federal)

UDAP statutes will help

Attorney last

Still no lease buy out relief

Assertive and persistent, not aggressive