Julie looks at the different types of conflict and how as a leader and manager you need to learn to recognise conflict and walk towards it seeking to resolve it in the early stages.

Early on those involved will usually be able to consider not only themselves but the other person and the problem but if the conflict escalates individuals involved become much more focused only on themselves and emotions become heightened making any resolution challenging.

This episode has great content for any leader or manager with advice about the different types of conflict and how to deal with them effectively in your organisation.

 

KEY TAKEAWAYS

• The average leader will be involved with interpersonal, intrapersonal or intergroup conflict
• Conflict generally occurs when people have or perceive they have different goals
• Not all conflict is the same and there are different levels each requiring a different approach.
• As a leader you need to walk towards the thing and deal with it,  this will result in earlier resolution and is better for everyone involved
• At the beginning of any conflict, most individuals will be able to consider themselves, the other person and the problem.
• When conflict escalates the people involved become less concerned about the other person and more focused on themselves.
• Conflict cannot always be resolved often it just needs to be managed. You may need to mediate or arbitrate to manage the situation.
• As a leader and manager, you have to walk towards the conflict in order to effectively resolve or manage it.
• Never assume, ask the questions to find out what’s going because the cost of conflict on mental health is huge for the individuals involved.

 

BEST MOMENTS

‘You have to learn how to recognise conflict’

‘Conflict It can escalate and build from a tiny blip to a disciplinary level if not dealt with’

‘You can be in conflict with yourself affecting not only you but others around you’

 

VALUABLE RESOURCES

The Life-Changing Magic of Setting Goals book by Julie Hogbin  

The Authorities - Julie Hogbin: Powerful Wisdom from Leaders in the field book by Julie Hogbin, Raymond Aaron, Marci Shimoff, Dr John Gray 

 

ABOUT THE HOST

Julie Hogbin

I started my career within the accountancy profession, moving on into auditing, then Learning & Development where I have spent over 30 years.

 

In 2011 I threw everything up in the air and became a property investor via forex, trading and learning how to build websites & internet market whilst walking on fire 😊

 

I have worked with over 20,000 Leaders at every level of Management and Leadership for over 30+ years. In the latter years working with CEOs, SMTs, boards of trustees & Entrepreneurs.

 

I have worked with the public, the private and the entrepreneurial sectors of the market. The Leadership messages are the same across the sectors – the application may be different but all are Business’ where Conscious and Principled Leadership reaps rewards for all parties concerned.

 

I work with the human element of Business and my passion is enabling others to be the best they can be through providing them with the information they need to be more effective than they currently are. Unleashing potential and providing knowledge enabling the best decisions to be made for the Business, the Employee, the Leader (themselves) their families and the greater social economy.

 

I am a Coach, a Mentor (and I know the difference) Trainer, Author, property investor and public speaker

 

I love to travel, sunshine, smiley people, intelligent conversation, laughter, learning, networking, supporting others, property as a business, investigating ‘stuff’ problem solving, asking questions that make people think, creating aha moments, gardening and flowers and being outside.

 

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