Dealing With Conflict was a podcast requested by publicans and hospo workers. Hayley provides practical strategies to deal with aggressive and unpleasant customers.
Help Sheet - <a href="https://www.ahasa.com.au/podcast/AHA%20Podcast%20Flyer%20CONFLICT.pdf" target="_blank">Download</a>

Dealing With Conflict was a podcast requested by publicans and hospo workers. Hayley provides practical strategies to deal with aggressive and unpleasant customers. Help Sheet - Download

Dealing With Conflict was a podcast requested by publicans and hospo workers. Hayley provides practical strategies to deal with aggressive and unpleasant customers.
Help Sheet - <a href="https://www.ahasa.com.au/podcast/AHA%20Podcast%20Flyer%20CONFLICT.pdf" rel="noopener noreferrer">Download</a>

Dealing with Conflict

These podcasts provide hands-on advice you can put into practice straight away. Organisational psychologist Hayley Lokan has worked closely with hospitality owners and staff to understand the mental health and wellbeing issues they face.
She’s a practical person and she offers a wealth of practical advice on mental health and well being strategies for hospo workers and managers.
This podcast has been sponsored by Employers Mutual Limited and is brought to you by the SA branch of the Australian Hotels Association.
A Help Sheet is provided with each podcast.

Health & Fitness

Mental Health

These podcasts provide hands-on advice you can put into practice straight away. Organisational psychologist Hayley Lokan has worked closely with hospitality owners and staff to understand the mental health and wellbeing issues they face. She’s a practical person and she offers a wealth of practical advice on mental health and well being strategies for hospo workers and managers. This podcast has been sponsored by Employers Mutual Limited and is brought to you by the SA branch of the Australian Hotels Association. A Help Sheet is provided with each podcast.

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Dealing with Conflict

Dealing with Conflict