In the final part of the series on dealing with difficult conversations, Ant and Terry a proven 5 step model for structuring the content of a difficult conversation. This simple, but profound framework makes it possible to tell your truth and actually improv working relationships at the same time. If you've ever found it difficult to talk through a tough topic with others, this episode will give you a tried and tested formula for success. 

Also in this episode:

• The similarities between people who are good at having difficult conversations and people who are good at standup comedy. 
• The three telltale signs a conversation might be about to 'turn'. 
• How to use the 'Matching' strategy for talking people down when they are upset. 
• How specific language patterns can dramatically improve your comfort and results.  
• Ant and Terry critique a simulated conversation between a manager and direct report.

Show notes:
https://content.modusleadership.com.au/difficultconversationsep3/