Customer service is an ongoing challenge for a lot of businesses and dealing with less than polite individuals can be a real drag. Today we discuss tips and tricks for dealing with these issues and potentially turning an unhappy customer into a customer for life.

Today's Guest: Shane LaHaye, Content Team, Prusa Research: @SameOldShane

Andrew Mayhall, Founder & Owner of 3D Gloop: @3dgloop

Alan "Pooch" Puccinelli, Founder & Owner of Repkord: @Repkord

Two small business owners who got their start as makers share their experiences and unsolicited opinions a few years into their adventures.