Freelancing means you're the communications person.. how do we deal with emails? How professional should we be? Can they get overwhelming?

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Things mentioned:

The email was "a kind of infinite to-do list, to which anyone on the planet could add anything at will" quote: https://www.theguardian.com/technology/2016/dec/22/why-time-management-is-ruining-our-lives

Elise Gets Crafty podcast: http://www.elisejoy.com/podcast/