<p>What do you do when you can’t always please all your customers? Jack and Paul discuss how they deal with negative feedback, the different types of negative feedback, when it’s valuable (and when it’s not), and even how they deal with negative feedback internally in the company.</p>

What do you do when you can’t always please all your customers? Jack and Paul discuss how they deal with negative feedback, the different types of negative feedback, when it’s valuable (and when it’s not), and even how they deal with negative feedback internally in the company.

Dealing with negative feedback

A podcast exploring running an indie + bootstrapped software (SaaS) company. Follow Jack and Paul (the co-founders) in their journey of building and growing Fathom Analytics.
		
Published every two weeks, listen in on lively debates about profit, customers, software, and how they’re working to keep their business in line with their values.

This is a podcast from Fathom Analytics (usefathom.com).

Business

Entrepreneurship

Technology

A podcast exploring running an indie + bootstrapped software (SaaS) company. Follow Jack and Paul (the co-founders) in their journey of building and growing Fathom Analytics. Published every two weeks, listen in on lively debates about profit, customers, software, and how they’re working to keep their business in line with their values. This is a podcast from Fathom Analytics (usefathom.com).

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Dealing with negative feedback

Dealing with negative feedback