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Learn how to live with the review you get, how to mine reviews for useful information, and how to ignore the haters.
-Separate facts from opinion.
-Learn how to deal with trolls.
-Use empathy to think about the readers who leave negative reviews and whether their unrealistic expectations are to blame for their bad reading experience.
By Kristin N. Spencer5
11 ratings
Learn how to live with the review you get, how to mine reviews for useful information, and how to ignore the haters.
-Separate facts from opinion.
-Learn how to deal with trolls.
-Use empathy to think about the readers who leave negative reviews and whether their unrealistic expectations are to blame for their bad reading experience.