Bill Horan talks with Dean Carter, author of EMPLOYEE EXPERIENCE DESIGN (EXD).  Dean will discuss why we should focus on the employee, what are some common misconceptions about EXD,  why he says EXD is designing with people not for them and what is the hardest thing to convince people about EXD.

Bill Horan talks with Dean Carter, author of EMPLOYEE EXPERIENCE DESIGN (EXD). Dean will discuss why we should focus on the employee, what are some common misconceptions about EXD, why he says EXD is designing with people not for them and what is the hardest thing to convince people about EXD.

Bill Horan talks with Dean Carter, author of EMPLOYEE EXPERIENCE DESIGN (EXD). &nbsp;Dean will discuss why we should focus on the employee, what are some common misconceptions about EXD, &nbsp;why he says EXD is designing with people not for them and what is the hardest thing to convince people about EXD.

Dean Carter - Employee Experience Design

Host Bill Horan helps listeners uncover hidden talents to maximize individual success.

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Dean Carter - Employee Experience Design

Dean Carter - Employee Experience Design