Death benefit decision making can present significant challenges for trustees of occupational pension schemes, particularly in cases where there are competing beneficiaries. Mistakes in this area can provide costly as decisions, once implemented, can be very difficult to unwind.

In this episode, Deirdre and Jane discuss some of the common issues that can arise when trustees are faced with a making a decision around the payment of death benefits. They provide guidance around what constitutes a robust decision making process and also outline steps that trustees can take to avoid their decisions in this area being disputed.