<p>deBBie joins Tom and Bob to discuss the state of customer experience in Nigeria and her role in helping to develop the field there.</p>

deBBie joins Tom and Bob to discuss the state of customer experience in Nigeria and her role in helping to develop the field there.

deBBie akwara - Principal Consultant, Niche Customer Experience Consulting Firm

The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.

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deBBie akwara - Principal Consultant, Niche Customer Experience Consulting Firm

deBBie akwara - Principal Consultant, Niche Customer Experience Consulting Firm