11.22.2023 - By CBS News
This week's Eye on Travel Podcast with Peter Greenberg -- from The Virgin Hotel in Las Vegas, Nevada. Peter dives deep into the airlines with Gary Leff - Founder of ViewFromtheWing.com - on diminishing customer service. Then, Professor Ganesh Sitaraman stops by to discuss his new perfectly timed book - Why Flying is Miserable: And How to Fix it.