In this interview, Tony from COVER speaks with Ellen Gower, the CFO of Fulcrum, about the critical importance of financial literacy for individuals and businesses. Ellen defines financial literacy as understanding how numbers work in various facets of life and emphasizes its significance in decision-making, budgeting, and investment. She calls for better financial education in South Africa's schools and discusses how financial literacy leads to better personal and business outcomes. They explore misconceptions about financial literacy, the benefits of challenging oneself to improve financial understanding, and how Fulcrum simplifies financial processes for the insurance industry. Ellen highlights Fulcrum's commitment to education, mentorship, and leveraging new technologies like AI to drive industry innovation and efficiency.