The How Things Grow Podcast

Decoding freemium, the unlikely drivers of cybersecurity adoption & more - with Elena Verna(Growth Advisor, ex SVP of Growth, Marketing, Product & Design at Malwarebytes & ex SVP of Growth at SurveyMonkey)


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My guest today is Elena Verna. Elena is a growth advisor - she advises a number of companies - and helps scale businesses with marketing, product, analytics and growth. Elena joined SurveyMonkey as an analyst a year and a half out of college - and found herself trying to understand a growth trajectory that was incredible. Yet this was a growth trajectory that no one on the team had insight into. As an analyst, Elena wrote the queries that helped answer many of the fundamental questions underlying the business and what was driving its growth. Over the next 7 years, she grew to become the SVP of Growth. In her next role, she became the SVP of Growth, Marketing, Product & Design at the cybersecurity company MalwareBytes - and much like at SurveyMonkey, she helped drive an understanding of exactly what was driving growth in a business where there was very little understanding of this. In this interview, Elena talks about what she learnt as she grew with the business, how she learnt that not every problem could be solved through quantitative optimization, how she learnt to trust her team and lead, about the death of the person who inspired her the most, about how she breaks down & understands the drivers of growth - and much much more.

KEY HIGHLIGHTS

  • How the SurveyMonkey team started to figure out where their early growth was coming from – and what were the things that surprised Elena.
  • What it was like for Elena to understand the qualitative aspects of growth.
  • How Elena and her team’s focus changed as the company grew.
  • Elena’s professional role model, how this person inspired Elena – and what it was like when this person passed away.
  • Why Elena used to create a SurveyMonkey account every day during her time at the company.
  • The persona of the user that was pivotal to the early growth of Malwarebytes – and how Elena’s team zeroed in on this persona.

Check out the full transcript and show notes here:
https://howthingsgrow.co/decoding-freemium-the-unlikely-drivers-of-cybersecurity-adoption-more-with-elena-vernagrowth-advisor-ex-svp-of-growth-marketing-product-design-at-malwarebytes-ex-svp-of-growth-at-surveymo/

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The How Things Grow PodcastBy Shamanth Rao

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