Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:30] It’s Back to the Future day. [02:14] OUTATIME easter egg on MS.com [03:20] Are you dressing up for Halloween? [04:51] Gov rocking the Surface Pro 4 [06:40] 1000Mbs Fiber by 100Mbs Up/Download speeds [12:54] Thumbnail cache behavior and any changes to it on Windows 10? [15:05] Windows 10 Rocks! Is Continuum going to be that awesome? [18:01] Pin differences between Office 365 and Outlook 2013 [18:28] Cannot start IE 11 on Windows 10 [20:02] Why does the Recycle Bin icon on my Desktop sort funny? [20:32] Upgrading from Windows 10 to Windows 10 Pro [21:18] Mapping OneDrive to a driver letter on Windows 10 (link <- does not work on Windows 10) [22:56] Can't delete Creative Cloud folder (link) [26:30] Microsoft Keyboard [27:56] Dealing with "The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID" error Pick of the Week:[30:30] Internet Arcade (link) Pick of the Week:[31:24] Console Living Room (link) Pick of the Week:[32:50] Soundboard for Windows fans (link) Follow @CH9 Follow @larryla Follow @gduncan411