Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. [05:03] Gov's Drive Usage Tips (Disk Footprint tool, dfp.exe [08:06] Windows 8.x Search Charm and on-screen keyboard behavior [08:32] Is there a native way to add folders to 'This PC' under Windows 8.1? [08:48] Determining if an IE Search Accelerator was release by Microsoft or not? (link) [09:28] Is it possible to change the default application that opens for the Surface Pro 3 Pen Click? [09:40] Turbo/Compressed Mode for Desktop Web Browsers? [12:55] Is there a way to find the ram type(DDR2/DDR3) of the system using command prompt? [14:41] Accessing Windows 8.x emoji without using the on-screen keyboard (link) Pick of the Week:[15:48] 130 Free Microsoft eBooks (link) Pick of the Week:[18:03] Lucas Arts (link) Pick of the Week:[19:12] Ten tips from the programming pros – Spring 1984 (link, link)