Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:18] OpenDNS and Geolocation Services Warning [02:14] Microsoft Band for those outside the US? [02:56] Validity & reliability of SMART data? [05:40] Debugging IE Crashes [08:25] Is there anyone at Microsoft who knows absolutely everything about one particular product? [11:55] What task do I need to close (or run) to kill/restart a frozen Start Screen? [12:53] After a computer without TPM is started can the substitute USB pen drive be removed? [13:48] How can I see which wifi channel is used by my laptop with Windows 8 ? Pick of the Week: [14:52] HoloLens (link) Pick of the Week: [17:22] WinBook TW700 (link) Pick of the Week: [20:30] OURSPOP® New MeLE F10 Deluxe (link) Pick of the Week: [22:51] Plex (link) Follow @CH9 Follow @larryla Follow @gduncan411