Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. Pick of the Week: [00:36] Gov’s Stick PC (ComputerStick - The Smartest TV Money Can Buy) [10:02] Windows 10 says PINs are safer than passwords how can this be when passwords have more combinations? (link) [11:47] KB3072318 causes graphical glitches when viewing Jump Lists [12:21] Dealing with Windows 10 Upgrade Error 0xC1900101-0x20017 ("c:\$windows.~bt\sources\panther") [17:19] Freeing up drive space to upgrade to Windows 10 (such as on a HP Stream 7) [18:03] FTPS or SFTP command line in Windows 10 [18:17] Suggestion for handling password protected PST's [19:54] Problems copying/backing up a PST [21:28] Building a new PC, start with Windows 7 and upgrade to Windows 10, or? [23:42] Zombie Windows 10 Libraries, Camera Roll and Saved Pictures Pick of the Week:[24:14] Channel 9 Apps (https://aka.ms/ch9apps) Follow @CH9 Follow @larryla Follow @gduncan411