Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:25] Robbie's CES Pick, [iGuardian] Shield Home Internet Security Appliance (link, link) [02:54] Chaining DNS Servers with OpenDNS [07:03] Nexus 6 1440p Video Playback on Windows Media Player (link) [08:38] Doing a clean install on a machine preinstalled with "Windows 8.1 with Bing" [09:47] Troubleshooting Windows 8.x slow-booting (Defrag 001) [10:58] Command line (or PowerShell) means to see drive serial numbers [13:48] BitLocker a SMB share [15:01] How much internal storage does Windows 8.1 support [16:09] Dealing with unusual screen/display artifacts Pick of the Week: [17:08] InstaMorph Pick of the Week: [21:25] Find out how many Watts you are burning while exercising with the Microsoft Band and iBand for Windows Phone Pick of the Week: [21:52] Two 3rd party Microsoft Band apps updated Follow @CH9 Follow @larryla Follow @gduncan411