Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. Pick of the Week:[00:22] Windows 10 (Announcing Windows 10, Introducing Windows 10 for Business, http://preview.windows.com) Pick of the Week:[03:03] Minecraft! [04:05] Recover a hard drive that connects but looks empty [06:10] Enhanced Mitigation Experience Toolkit for Security [08:42] Windows Performance Counters for Hard Drive Health (related show) [13:28] Windows 8/8.1 File Explorer thumbnail creation (link) [17:56] Two Office 365 accounts, personal, work and email policies [18:38] Leaner Windows? [23:58] Problems deleting some items from within Windows 7 Folders that's keeping Folders from being deleted [25:46] How do you restart Windows when the Explorer process has been killed Closing Picks of the Week:[26:54] The Edison Robot (link) Closing Picks of the Week:[29:07] Sway (https://sway.com/)