Etched into the casings of the bullets that killed CEO Brian Thompson were the words "Delay," "Deny," and "Depose." Not long after that was reported, the popular connection on the internet was to the book Delay, Deny, Defend: Why Insurance Companies Don't Pay Claims and What You Can Do About It, by Jay M. Feinman. Not long after, Ryan and Clifton read the book and now they're going to tell you what they think about it, and what they think about health insurance in America.