The Sales Machine

Delayed Gratification in B2B Sales: How to Turn 'Not Now' into Future Revenue


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Episode Summary
What if the deals you're losing today could become your biggest wins tomorrow? Chris Ritson, founder of The SDR Leader and former sales leader at Perkbox, Workday, and Tessian, reveals the counterintuitive truth about B2B sales: most opportunities aren't "no"—they're "not yet." In this game-changing conversation, Chris exposes why 90% of SDRs are burning future revenue by treating every prospect like they need to buy today. Learn how to build a pipeline that compounds over time, master the art of strategic patience, and transform "not now" responses into a systematic advantage. If you're tired of playing the short game while competitors win long-term, this episode rewires how you think about sales success.

Key Takeaways
  • The 90-10 rule destroying your pipeline: Why focusing only on "ready to buy now" prospects leaves 90% of potential revenue on the table—and how to capture it
  • From spam to sales machine: The exact framework Chris used to scale Perkbox from $18k to $10M by treating "not now" as the beginning, not the end
  • The delayed gratification playbook: How top performers turn timing objections into competitive advantages while everyone else chases the next shiny lead

    Chapters
    00:00 - The Cold Hard Truth: Why Your "No" Is Actually "Not Yet"
    05:12 - The $10M Lesson: What Scaling Perkbox Taught About Pipeline Patience
    12:45 - Stop Spamming, Start Strategizing: The Modern SDR's Real Job
    19:33 - The Timing Trap: Why "Bad Timing" Is Your Biggest Opportunity
    26:08 - Building the Long Game: Systems That Turn Delays Into Deals
    34:22 - Leadership Gold: How to Coach Your Team Beyond Quick Wins
    41:50 - The SDR Leader Philosophy: Training Top Performers, Not Order Takers

    Guest Information
    Chris Ritson
    Founder, The SDR Leader
    B2B Sales Authority & Leadership Expert
    Connect with Chris:
    Website: thesdrleader.com
    LinkedIn: https://uk.linkedin.com/in/chris-ritson

    Host Information

    Connect with John Rankins:
    Website: https://thesalesmachine.com/
    YouTube: @JohnRankinsOfficial
    Instagram: https://www.instagram.com/johnrankinsofficial/
    LinkedIn: https://www.linkedin.com/in/johnrankinsofficial

    Transform Sales with The Sales Machine:
    Your CRM is DEAD—just a glorified address book. While you chase reports, competitors win deals. The Sales Machine drives actual performance with automation, insights, and gamification that work

    Book a strategy call: thesalesmachine.com

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    The Sales MachineBy John Rankins