In this episode, Allison Pickens (Chief Customer Officer, Gainsight)sits down with Lynn Nemiccolo (SVP of Customer Success, MCG Health) to discuss what Lynn looks for in outcome-driven CSMs, How MCG drives success based on end-user experiences and how to track customer health and deliver success in the ever-evolving world of healthcare.

Delivering Care-Driven Outcomes in Healthcare and Beyond with Lynn Nemiccolo

Featuring: 
* Recordings from Pulse events
* The Customer Success Podcast: This podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(former Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.

Business

Featuring: * Recordings from Pulse events * The Customer Success Podcast: This podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(former Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.

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Delivering Care-Driven Outcomes in Healthcare and Beyond with Lynn Nemiccolo

Delivering Care-Driven Outcomes in Healthcare and Beyond with Lynn Nemiccolo

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