All organisations exist to transform inputs (such as a skilled workforce, materials, information, capital equipment, land, buildings) into outputs (such as goods and services) to provide value for users. To achieve the best possible outcome, i.e. the overall value that users obtain because of the performance of the activity or service you provide, your organisation must focus on maximizing the quality of its transformation processes. Focusing on outcomes rather than being preoccupied with inputs will help to drive your organisation's growth, sustainable impact and profitability.

The Institute of Leadership and Management's Dimensions of Leadership are based on extensive research into the knowledge, skills, attitudes, behaviours and values that enable organisational leaders to achieve successful outcomes in any private, public or voluntary sector.

Delivering Outcomes is a component of Achievement. Within Delivering Outcomes, we also cover key topics including Spotlight on Outputs not Inputs, Spotlight on Measurement and ROI and Spotlight on Mindfulness.

To access the learning resources, visit www.institutelm.com