Forward Thinking

Delivering services to the public—digitally—with Jennifer Pahlka


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A former US deputy chief technology officer talks about how digitization can be used to create a government that works for the people.

Jennifer Pahlka is the founder of Code for America, served as the United States government’s deputy chief technology officer, and is author of the book Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better. Jenn joins us to share her personal reflections of her time in government and the path forward.

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Forward ThinkingBy McKinsey Global Institute

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